Why Do Restaurants Ask If You’Ve Been There Before?

What side do you pour water from?

Guidelines to be followed while serving waterWater is served as soon as the guest is seated.Turn the glass right side up if placed upside down.Do not pour the water till the rim as it can spill on the table or on the guest.More items…•.

Why do restaurants give you free bread?

Three, it’s a way to give diners something to do before their food arrives. … Instead of letting customers sit around with nothing to eat, starving and watching other tables enjoy their food, giving them a little bread and butter to tide them over keeps them happy and prevents them from becoming impatient.

Is stacking plates rude?

Stacking plates and cups when you’re finished eating You may be trying to be helpful to your overworked server by stacking your dirty dishes when you’re finished dining, but this is actually a breach of etiquette, says Leslie Kalk, a restaurant and hospitality coach for more than 30 years.

Do you clear plates from the right or left?

In America, the rule of thumb is to “serve on the left!” Plates, along with other serving dishes, are served on the left side of the guests. Plates are cleared from the table on the right side of the guests. “Remove on the right!” Simply remember the two R’s!

What is F and B service?

The F&B Services providing businesses deliver food and beverages to their customers at a particular location (on-premise) such as hotel, restaurant, or at the customer’s intended premises (off-premise). …

What are some of the basic rules of service that you should know in a restaurant?

Simple Rules of Good Restaurant Customer ServiceThe Customer Is Always Right.Good Customer Service Involves the Entire Staff.Don’t Overbook Reservations.Understand How Restaurant Tipping Works.Don’t Skimp on Customer Appreciation.Always Ask for Customer Feedback.Know How to Handle Disruptive Customers.Use Social Media to Enhance Customer Service.

What are some bad table manners?

The worst offenders are as follows:Double-dipping. … Touching all of the food. … Eating the best part of a dish before passing. … The presumptive addition. … Chewing with you mouth open. … Blowing your nose in a restaurant. … Talking on the cell phone at dinner. … Being rude to the server.More items…•

Is it proper to serve from the right or left?

As a general rule of thumb, you should aim to serve from the left: that is, changing cutlery, laying down food, and serving drinks. The theory behind serving from the left is that the majority of customers will be right-handed, so you will be less likely to interrupt their movements as you serve.

How long can you sit at a restaurant?

Most people graciously take the hint when they realize how long they’ve been at the table. When things do get backed up, she said they have the 15-minute rule at both restaurants. If a guest waits longer than that to be seated, the staff acknowledges the inconvenience.

Is it rude to flag down a waiter?

Almost never flag a waiter down This is horrifying. For the love of God, do not raise a finger in the air or wave. Ever. Simple eye contact will do.

Why do restaurants serve drinks first?

A restaurant that serves alcohol wants you to drink. They make more money and the more you drink the more you eat. The more you eat, the more you drink. In fact, if you are willing to sit awhile and continue to order drinks, the need to turn quickly turn the table may vanish.

Why do restaurants take the menu away?

Generally it is both to save space on the table for the time when food arrives and to provide the menus for other customers. Many restaurants have fewer printed menus than they do seats for customers, so they have to shift them around and collect them from one table to redistribute elsewhere.